Content Refund System: Update

TL;DR: We will be updating our refund policies from February 27. The new policy will grant back one refund token every year going forward. Additionally, you can now refund most unused content in the client within a week of purchase without using a token.

 

Hey Everyone,

 

We will be updating the self-service refund system in the League of Legends store.

 

We want to create a consistent refund policy and expand your opportunities to return stuff you accidentally bought, or didn’t like, or whatever really.

 

  • Current System: Each League of Legends account gets three refund tokens to use over the course of its life. If you don't have refund tokens, you're unable to refund any purchase.
  • New System: Each League of Legends account starts with three refund tokens. Each year, you'll be granted one additional token so long as you've used at least one (at any point in time, you can't have more than three tokens). Additionally, you'll now be able to return certain unused items directly in the client within a week of purchase without using a refund token.

 

As a result of this change, anyone who's used at least one refund token will get one back. These tokens will start rolling out with the upcoming patch.

 

For more details, please reach out to Customer Support.

Category: Berita Terkini
1 MONTH AGO